Many change initiatives fail not because the change itself is flawed, but because leaders underestimate the human response to change.

This practical workshop helps leaders understand why people react differently to change, recognise common resistance patterns, and apply strategies that increase engagement, trust and adoption.

By the end of the session participants will be able to:

• Understand the human psychology behind resistance to change
• Recognise common emotional responses during change
• Apply change management principles to support staff through uncertainty
• Use practical communication techniques to build trust and engagement
• Identify actions leaders can take before, during and after change.