Clear writing is a skill every workplace runs on, yet most of us weren't taught it. The way you write shapes how people see you. This program builds those skills: practical, current and ready to use the next day. It's the in-person training almost 18,000 Territory workers have done with me over the past 12 years.

Thursday 1 October (9am–3.45pm) – the core day, $430pp

Punctuation Unpacked – the punctuation that quietly shapes how professional you look. Get apostrophes, commas and capitals right, and your writing reads clean; get them wrong and people notice. You'll stop guessing and know why the rules are what they are so you can trust your own writing.

How to Write in Plain English – how to cut the waffle and jargon so a busy reader gets your point the first time. You'll write faster, sound clearer and stop burying your message in long words and clunky sentences.

Friday 2 October (9am–11.30am) – optional add-on, $215pp

Email Writing – a practical session on writing emails that get read and actioned: clear subject lines, keeping it brief, greetings and sign-offs, tone, and the CC and 'reply all' mistakes that trip people up. Works best after Thursday's workshops.

All prices include GST, a pre-exercise, hard-copy workbooks, catered morning tea on Thursday, and tea and coffee.

This program is for anyone who writes at work – across government, business, industry and the not-for-profit sector, whether English is your first language or your fourth, from first-timers to experienced writers.